Product Overview
The Neat PULSE-PRO-CENTER5 is a 5-year extended service agreement tailored for Neat video conferencing devices, offering advance hardware replacement as its core benefit. It is ideally suited to IT professionals and AV managers who need to maintain high availability in their meeting spaces without the risk of prolonged equipment downtime.
Key Features
- Advance hardware replacement service — a replacement device is shipped to you before the faulty unit needs to be returned, minimising disruption
- 5-year term provides extended coverage well beyond a standard warranty period
- Specifically designed to cover Neat video conferencing devices, ensuring manufacturer-aligned support
- Simplifies procurement and support planning with a single long-term service contract
Use Cases
- Corporate meeting rooms where continuous video conferencing availability is business-critical
- IT departments managing multiple Neat devices across a large estate who need a reliable replacement programme
- Organisations with strict uptime requirements that cannot afford to wait for standard repair turnaround times
- Businesses looking to protect their AV investment over a 5-year lifecycle
Compatibility
This service agreement is designed for use with Neat video conferencing devices — please confirm device eligibility with your Neat representative or our pre-sales team prior to purchase.
What’s in the Box
- Supplied as standard — refer to the manufacturer’s specification for full box contents.
Why Buy from MeetingStore?
- UK audio-visual specialists with deep expertise in video conferencing solutions
- Expert pre-sales advice to ensure you select the right service agreement for your device estate
- Fast UK delivery and fulfilment
- Competitive trade pricing for IT and AV professionals








