Samsung SCC-218 Agent Chat 5 Session Pack

Product Overview

The Samsung SCC-218 Agent Chat 5 Session Pack is an official Samsung software licence that adds five concurrent agent chat sessions to a compatible Samsung deployment. It is suited to IT and AV managers looking to extend their organisation’s chat-based communication or support capacity within a Samsung environment.

Key Features

• Provides 5 concurrent agent chat sessions under a single licence pack
• Genuine Samsung software licence, ensuring full manufacturer support and compatibility
• Scalable solution — additional packs can be added as operational demands grow
• Identified by Samsung part number SCC-218 for straightforward procurement and asset management

Use Cases

• Corporate IT helpdesks requiring additional concurrent agent chat capacity
• Contact centre environments running Samsung-based communication platforms
• Organisations scaling up customer-facing or internal chat support operations
• AV and IT teams managing Samsung deployments who need to expand licensed session counts

Compatibility

Designed for use within compatible Samsung software environments — please consult Samsung or your pre-sales adviser to confirm compatibility with your existing platform before purchase.

What’s in the Box

• Supplied as standard — refer to the manufacturer’s specification for full box contents.

Why Buy from MeetingStore?

• UK audio-visual specialists with deep expertise in professional AV and collaboration technology
• Expert pre-sales advice to ensure you select the right licence for your environment
• Fast UK delivery to keep your projects on schedule
• Competitive trade pricing for IT and AV professionals