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LOGITECH SELECT

A comprehensive service plan for meeting rooms that maximises uptime with 24/7 support, advanced RMA, and Sync Insights.

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PEACE OF MIND FOR THE ENTERPRISE

Logitech Select is a comprehensive service plan that delivers reliability, continuity, and peace of mind for the enterprise.

It provides ultra-responsive 24/7 support, a Dedicated Service Manager, product replacement, accelerated RMA, onsite spares, and advanced insights and analytics including customizable alerts through ServiceNow integration for Logitech Sync users.

Ensure your video collaboration solutions are always ready and operational when your teams need them with a backup plan that’s focused on uptime and business-class performance from a vendor you know and trust.

WHAT'S INCLUDED

A Comprehensive, All-In-One Service Plan

HOW IT WORKS

Easy Access

Use single sign-on (SSO) to access Logitech Select with your existing username and password. Administrators can adjust permissions to give multiple users access to specific functions.

Simple Ticket Creation

Requesting assistance from Logitech is streamlined and simple with prompt and expert issue resolution always just a few clicks away.

Real-Time Tracking

See ticket status and track RMA requests quickly and easily through the Select portal.

Sync Insights

Logitech Sync simplifies remote monitoring and device management while providing deep insights into device and room usage.

DESIGNED & DELIVERED BY EXPERTS

As the market leader in video collaboration, Logitech delivers remarkable solutions that are technologically advanced yet simple to use. The same principles apply to Logitech Select, a service designed and delivered by the experts you know and trust.

logitech select premium service plan team

COMPARE LOGITECH SELECT

BASIC BUSINESS SUPPORT
VS
LOGITECH SELECT
Cost
Included with every Logitech product
VS
Fee-based service
Help Desk
Business Hours phone and email support for Logitech products
VS
24/7 phone and email support within 1 hour for your video collaboration solution
One-Click Help Requests via Sync
No
VS
Yes
Product Replacement
2-year standard warranty. Ground shipping, time varies
VS
Up to 5 years.
One business day expedited delivery
Instant RMA Onsite Spares
No
VS
Yes (50 room minimum)
Usage and Occupancy Analytics via Sync
No
VS
Yes (Logitech Sync required)
ServiceNow Integration via Sync
No
VS
Yes (Logitech Sync required)
Assigned Dedicated Service Manager (DSM)
No
VS
Yes (50 room minimum)

COMPREHENSIVE SERVICE FOR ROOM SOLUTIONS

Reliability, continuity, and peace of mind accompany each room you designate for a Logitech Select service plan. One Select plan works for most rooms and hardware. It’s service delivered with simplicity. Count on our expert assistance and tools to minimize downtime and ensure your video collaboration solutions are always ready and operational when your teams need them.

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